22 / 06 / 2026
Trade fabricator Framexpress has received high praise from Sean Cardwell Windows. The local installation company, based in Western-Super-Mare, specialises in all manner of home improvements and has a long-standing relationship with Framexpress, purchasing PVCu windows and doors, composite doors and aluminium products from the Telford-based manufacturer.
In our fast-paced industry, the difference between a smooth project and a frustrated homeowner can often come down to the reliability of the supply chain. Sean Cardwell understands that while perfection is the goal, the true test of a manufacturer is how they handle the unpredictable.
Sean says: “In the real world, nothing is perfect, but when there is an issue, what really matters is how it is dealt with. If I ever have a problem, I know that I can just call Sarah in customer care and it will be rectified within a couple of days.
“It’s being kept in the picture that really matters to me. Delays can happen, and it might not be ideal, but if it is going to happen, Framexpress always keeps me in the loop and tells me as soon as they can, which makes a huge difference for me and my customers.
“My rep, Dave [Stearman] is perfect and always around if I need to talk to him, but these days I mostly deal directly with the people in the office. They’re always polite and efficient and get quotes sent over quickly.
“The delivery guys couldn’t be more helpful and they’re flexible too. If I’m up the road when they come for a drop-off, it’s no bother, they’ll wait for me or meet me there – it’s those little touches that really make the difference for me.
“Business is good – I’ve just taken on a new fitter, which means we’ll be moving faster through projects this year and I know that Framexpress can keep up!
“Pricing is competitive, point-of-sale and back-up support is spot-on, the products are great – honestly, I can’t praise you enough!”